The days of letters, emails, and phone calls have been completely replaced by the social networking habits of the people using Facebook, Twitter, LinkedIn etc. The social media helps to keep updated with the latest happening as well as bring the world together and closer with tweeting, comments, blogs, profiles, ratings, criticism, chats etc. These Internet applications are directly integrated with the EngageDots providing a centralized place for communication and information. Keeping in touch with the clients and prospects closely through these social media can increase the probability of converting the sales contacts into a lead and later into a client.