Largely, companies have multiple office locations as well as business customers all over the world, and thereby collaboration of all resources in one single platform poses as one of the problem-solving methods. In today’s competitive market, team collaboration tool/business chat software promises to give all organisations strong communication possibilities as well as the advantage of working together.
There are a lot of benefits and advantages to managing your clients and teams with new-age web and mobile applications; it extends the possibility to have audio-video interaction with a range of features like desktop sharing, file sharing and many more.
Travel cost savings
The biggest physical benefit is that of saving and meeting travelling costs and live demo sections which are replaced through online chat sessions. Arranging for an employee to travel for the training session is a difficult process, particularly, when employees today have very busy schedules and deliverables within tight timelines. With chat application and other web-enabled collaborative tools, a team member does not have to travel for live demo sessions. In the business chat software having several functionalities available (recording, chat history, file sharing), communicating within the team is painless and facile.
Communication cost savings
Yes, communication costs, including phone calls, emails and other modes of one-to-one communication which, in the absence of collaboration tools, are expensive. With Whatsapp clone or business chat software, the members handling a project can login into a single platform and work towards the same goal. The chat software facilities embodying direct chats, group chats as well as video calling and audio calling are other appealing specialities.
Easy to transfer knowledge
If the new project members and the new project managers are aware of the many benefits of the chat software, communication and knowledge transfer through online product demos and client meetings are not a big task. The collaboration platform facilitates effective conveying of ideas and requirements within the organisation.
Access to experts
Experts within the company, as well as top and most proactive performers from the other companies, can be connected with project managers and project members with the help of business chat software. This will provide an opportunity for new employees with distinct problem-solving aspects. The project members can share their doubts or queries over the business chat software to get the answers immediately.
All the above benefits together effectively provide the employee’s engagements and problem-solving involvement for the client projects. Cost savings through reduced travel and communication costs benefits the organisation and could utilise those employee productivity hours to complete the project delivery on time.