What is customer relationship management ?
CRM customer relationship management provides a full life cycle solution starting from marketing to sales. It is specially designed to manage, implement and enhance the sales process. CRM system helps in finding and retaining new customers. CRM can be used in various business sector. The key features of using CRM is that, business can maintain and keep track of data any t...continue reading
What is social CRM ?
SCRM is specially designed to engage customers. It is the right platform for customer interaction and leveraging the business sales. The main aim is to make relationship with customers intimately and a very good platform to understand what your customers want and their interest. Social customers get information through face book, twitter, linkedin and others. They even provide...continue reading
Engagedots provides a unique solution in managing all the activities of the business. Today the aim of any business is to enhance the customers and maintain long term relationship with them. Apart from handling customers, engagedots solution helps in managing the employee and evaluating their performance skill. The greatest advantage of using engagedots CRM is that, business can handle multiple solution under single platform. Solution...continue reading